Magnum Heat 

Question: What can I use to start my pellet stove?

Answer: Many people opt to have an automatic starter installed in their appliance. Without an automatic starter, you will want to use dry wood pellets and fuel starter gel, along with following the directions in your appliance manual. NEVER use obscure items or charcoal lighter fluid to ignite your pellet stove. If you need a replacement manual for your American Energy System appliance, you can download one here.

Help! My stove is blowing up in my face, what causes that?

Signed, Singed and Smoking

With the design of the combustion system in a MagnuM stove, it is nearly impossible for the appliance to puff back, flare up and out the door, or “blow up in your face”.  If you are experiencing this with your stove, here is some information that will be sure to help.

Happening When You Light the Stove?

If this is happening when you light the stove then it is the starter fluid that you are using. Do not use gas, charcoal lighter or any other highly flammable liquid to start your stove. Only use approved starter for your appliance. This can be purchased at any good retail specialty shop.

If the fire is already lit do not add any fire starter. This is sure to give you a surprise. Fire starter gel is not intended to add to the fire once it is lit and burning.

Happening When You Open the Door?

If the appliance puffs out the door when opened or the fire flares up when you open the door then the appliance is either installed incorrectly, you have negative pressure in the home, or the unit is plugged and needs servicing. In all of these cases it is important that you follow the manufacturer’s recommended daily, weekly and monthly maintenance guidelines and consult with a trained service tech to get your stove back in perfect operating condition.

We have a GREAT online resource for technical questions on our forum, which you can visit and find expert help.

To access the manual for your heating appliance, you can visit our Technical Documents and Owner’s Manual section of our website.

photo credit: quinn.anya